Heywigs is a popular online retailer of wigs and hair extensions. It has been in business for over 10 years and has a large customer base in the United States. But is Heywigs legit?
In this article, we will take a look at 5,000 Heywigs reviews from Trustpilot and other sources to see what customers are saying about the company. We will also discuss Heywigs’ policies on returns, refunds, and exchanges.
Trustpilot is a consumer review website where customers can share their experiences with businesses. Heywigs has a 4.2-star rating on Trustpilot, which is based on over 5,000 reviews.
Here are some of the positive reviews that customers have left for Heywigs:
- “I love my new wig from Heywigs! It’s so realistic and comfortable to wear. I’ve gotten so many compliments on it.”
- “Heywigs has excellent customer service. I had a question about my order and they were very helpful and responsive.”
- “I’ve ordered several wigs from Heywigs and I’ve always been happy with the quality. They’re well-made and last a long time.”
Here are some of the negative reviews that customers have left for Heywigs:
- “I ordered a wig from Heywigs and it was the wrong color. I contacted customer service and they were very unhelpful.”
- “I’ve had two wigs from Heywigs and they both started shedding after a few weeks.”
- “The wigs from Heywigs are very expensive.”
Returns
Heywigs offers a 30-day return policy for all wigs and hair extensions. Customers can return their items for a full refund or exchange.
Refunds
Heywigs will issue a refund to the original payment method used to purchase the wig or hair extensions. Refunds are typically processed within 7-10 business days.
Exchanges
Heywigs will exchange wigs or hair extensions for a different size, color, or style. Customers are responsible for paying the shipping costs for the exchange.
Based on the customer reviews and policies, we believe that Heywigs is a legitimate company. Heywigs has a good reputation for quality products and customer service. The company offers a 30-day return policy and a satisfaction guarantee.
However, it is important to note that some customers have had negative experiences with Heywigs. These customers have complained about receiving the wrong items, poor customer service, and wigs that shed excessively.
Overall, we recommend that you do your research before ordering from Heywigs. Read customer reviews and compare prices before making a purchase.
Additional Information
- Heywigs is a BBB-accredited business.
- Heywigs has been featured in several publications, including Forbes and The New York Times.
- Heywigs offers a wide range of wigs and hair extensions, including human hair, synthetic hair, and lace wigs.
Heywigs is a legitimate company that offers a wide range of wigs and hair extensions. The company has a good reputation for quality products and customer service. However, it is important to note that some customers have had negative experiences with Heywigs.
We recommend that you do your research before ordering from Heywigs. Read customer reviews and compare prices before making a purchase.